Lingo Product FAQs

Lingo Counts and Targets

• What is a Lingo Count?
• What is the Lingo Plan?
• How do you determine my Lingo Count “target”?
• Can I change my Lingo Count target in the app?
• Can I remove the Lingo Counts resulting from a spike?
• Do I want to achieve more Lingo Counts or fewer?

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About Spikes

• What is a Spike?
• Are all spikes the same?
• How does Lingo identify a spike?
• Why are some glucose spikes followed by crashes?
• Why do I spike my glucose overnight? / Why do I wake up with Lingo Counts?
• Why do I spike my glucose when I’m stressed? / Why do I accumulate Lingo Counts between meals?

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About Lingo

• What are the minimum system requirements for the Lingo app?
• How does my Lingo Count work?
• Can I retrieve my glucose data on a new phone?
• Can I use the app on two different phones?

"How To" Questions

• How do I download the Lingo app?
• How do I apply and activate my biosensor?
• How do I choose where to apply my biosensor?
• How do I edit my account details?
• How do I remove and dispose of my biosensor?

Biosensor Questions

• Does applying a biosensor hurt?
• Can I wear a biosensor if I have hairy arms?
• Are biosensors waterproof?
• How long can I wear a biosensor?
• Can I wear my biosensor in a sauna?
• Can I use biosensors if I sweat a lot?

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Traveling with Lingo

• Can I buy biosensors in other countries?
• Will my biosensors work in a different country?
• Can I download the app while travelling in a different country?
• Can I wear my biosensor during airport security checks?
• Can I use my biosensor while flying?

Medical Procedures While Wearing Lingo

• Will my biosensor interfere with my pacemaker?
• Should I remove my biosensor during an MRI/CT scan or diathermy?

Privacy Information

• General Data Protection Regulation Requests

Biosensor Insert and Claims References

• Lingo biosensor insert
• Lingo Homepage Claims Reference and Sourcing Information