Technical Support

Biosensor Application or Adhesion issues

• Will applying my biosensor be painful?
• What if my biosensor becomes loose?
• What if my biosensor comes off too soon?
• What if my skin reacts to my biosensor?
• Will I bleed when I apply my biosensor?

Display or Error Messages

• I see the following message when using the Lingo app: Biosensor Too Hot
• I see the following message when using the Lingo app: Biosensor Too Cold
• I see the following message when using the Lingo app: Biosensor Already in Use
• I see the following message when using the Lingo app: Replace Biosensor
• I see the following message when using the Lingo app: Biosensor incompatible
• I see the following message when using the Lingo app: Biosensor Error

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Other Troubleshooting Questions

• What is the maximum operating range (distance) of the Lingo app and biosensor?
• Why is there a gap in my glucose data?

Glucose Accuracy

• What if my glucose reading is higher or lower than I expect?