Pia
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Recent activity by Pia-
How can I contact customer support?
You can contact Lingo Customer Support by submitting a request here, via email at lingosupport-uk@hellolingo.com, call us on 0800 066 8320, open a chat or submit feedback within your Lingo app. We ...
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Why does my new biosensor give higher or lower glucose readings than my previous biosensor?
The Lingo biosensor is factory calibrated and manufactured with some sensor-to-sensor variation. If your biosensor seems to give higher or lower glucose readings than your last biosensor, please ke...
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What is the glucose range that Lingo shows?
Lingo displays a range of glucose values from 3.1-11.1 mmol/l.
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What's the storage temperature of my biosensors?
Store the Lingo biosensor between 4°C and 25°C. Storage outside of this range may cause inaccurate glucose readings. Avoid keeping it in the car, near the oven or in the freezer. You can keep it in...
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Can I use Lingo if I'm on insulin?
No, Lingo is not intended for diagnosis or management of any disease including diabetes. Consult with your doctor to discuss which Abbott product is right for you.
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I see the following message when using the Lingo app: Biosensor Too Hot
What it may mean: Your Lingo Biosensor is too hot to provide a reading. Tap the (?) symbol for more information. What to do: Move to a location where the temperature is appropriate and check again ...
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I see the following message when using the Lingo app: Biosensor Too Cold
What it may mean: Your Lingo Biosensor is too cold to provide a reading. Tap the (?) symbol for more information. What to do: Move to a location where the temperature is appropriate and check again...
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Will further biomarkers be added?
Not yet, however, we are working on solutions for Lingo to measure other key biomarkers like ketones and lactate. Currently, we don’t have a launch date for new biomarkers but stay tuned. Please ch...
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Can I use Lingo with diabetes?
The Lingo system is not for medical use and intended for users 18 years and older. Lingo is not intended for diagnosis or management of any disease including diabetes. Consult with your doctor to d...
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What is Lingo?
Lingo is a biosensor and app that offers a coaching program. Together, they help you eat and exercise in a way that’s right for you. The Lingo biosensor decodes your personal glucose response to fo...