I get the message ‘Your biosensor is getting to know you’ What happened? Your biosensor is warming up. It’s not ready to read your glucose yet. How do I fix it? After activating your biosensor, give it 60 minutes to warm up. If you’re still seeing the message after that, please contact Customer Support. Related to Troubleshooting Related articles What is the maximum operating range (distance) of the Lingo app and biosensor? Can I use the app on two different phones? I get the error message ‘Biosensor already in use’ I get the error message ‘Your biosensor ended early’ Can I retrieve my glucose data on a new phone?