I get the error message ‘Pairing error’

What happened?

There was a problem pairing the Lingo app to your biosensor. The smartphone may be too far away from the biosensor.

How do I fix it?
Try pairing again.

● Hold the top edge of your iPhone close to the biosensor
● Remove thick clothing

If you’re still having trouble, tap the chat icon at the bottom-right of your screen to contact Customer Support.

ALB-CS-00028 v2.0  ©Abbott 2023.  Lingo and related brand marks are marks of the Abbott group of companies.